About Us

The Direct Access story

Direct Access Store is the products division of the Direct Access Group. Established in 2004, Direct Access has over the years become an international award-winning company with offices in the UK and Middle East. In 2019 we started suppling and installing access equipment as part of our aim of creating an inclusive society. At the start of the 2020 COVID19 pandemic, Direct Access used its international connections to source and supply vital medical supplies for local authorities, police forces and care homes. 

Founder Steven Mifsud who is profoundly deaf, identified a gap in the market for a distributor and installer of accessibility equipment. What makes Direct Access unique is every member of our team has a disability, providing an inherent understanding of the barriers that disabled people face and optimal solutions to address them. 

Steven in 2019 became one of Shaw Trust’s top 100 most influential disabled people in the UK ranked along with the actor Warwick Davies and broadcaster Ade Adepitan.

2018 – South Cheshire Chamber of Commerce Emerging Exporter of the Year

2019 – Middle East Economic Digest Editor’s Award for Inclusivity

2019 – Insider Magazine International Trader of the Year Emerging Exporter of the Year

2020 – UK Department of International Trade Export Champion

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